FAQ's

Here you will find the answers to the most frequently asked questions regarding our Cabin Crew. As the FAQ is based on the questions frequently asked and will constantly be updated as new questions arise. All FAQ's are organized in main categories. 

If you don’t find your specific question(s) in our FAQ, you are most welcome to send us your question by clicking the button below.

Contact

Application

  • Where can I apply for a position with OSM Aviation?

    • We only accept applications for Cabin Crew recruitment via our careers page.
      Full details of the roles, responsibilities and locations can also be found there. Please ensure you visit and apply at: https://osmaviation.com/jobs/cabin-crew/

  • What is the recruitment process like?

    • The Cabin Crew Recruitment Journey is divided into three steps: the Application, the Online Tests and the Assessment Day. Here you can read more about what it takes to pass all the needed steps in order to get one step closer to your dream career: https://osmaviation.com/cabin-crew-recruitment-journey/

  • What are the requirements for a position with OSM Aviation?

    • The requirements may vary depending on the position, and also between the airlines. OSM Aviation provides crew management for several airlines in locations around the world.

      Some positions may require more, but in general you must:

      – Have the right to work in the country for the position you are applying for. We are not able to offer sponsorship opportunities.
      – Be able to provide a clean Criminal Record Check for all countries you have lived in for over 6 months in the past 5 years.
      – Be able to pass an aviation medical examination
      – Be able to provide employment and education referencing document’s covering the past 5 years.
      – Have good swimming skills
      – Be at least 160cm tall. (5 ft 3 inches)
      – Be at least 20 years old, however some airlines also have 18 years as an age limit, this will be stated in the specific advertisement.
      – To be fluent in English and sometimes the native language of the base to which you apply
      – To live within 90 minutes commute of your chosen base
      – No visible tattoo’s or piercings that can’t be covered discreetly

  • I have applied but haven’t heard back, how long do I need to wait?

    • This may vary depending on the position to which you apply for. During recruitment campaigns we work through a high volume of applications and test results, however we always aim to respond to you as soon we can. For larger campaigns this might take up to several months so we thank you in advance for your patience.

  • I have some health issues, am I still eligible to apply for a cabin crew position?

    • We are unable to give specific medical advice to applicants. To operate on an aircraft as cabin crew you will need to pass a medical testing in line with European Aviation Safety Agency (EASA) regulations.

      We recommend that if you have any health concerns you visit an European Aviation Safety Agency (EASA) registered medical practitioner and obtain an European Aviation Safety Agency (EASA) medical certificate prior to attending an assessment day

Assessment Day | Interview

  • How long is an assessment day and what does it involve?

    • You are required to attend a whole day for the assessment event, sometimes starting as early as 8am and finishing at 6pm. The day will start with a registration and verification of background check documents. Followed by a company presentation. Throughout the day you will take part in a series of activities in both an individual and group basis.

      Depending on the airline and base, you may also take part in a uniform fitting, and swim test on the assessment day.

  • What do I need to bring for an assessment day?

    • At the assessment day you will need to bring with you your passport and any other right to work documents (passport, or work visa or Green Card) and your CV.

      To start working with an airline you must successfully pass a security check with the airlines registered Civil Aviation Authority. To pass this process you need to be able to provide documentation of your employment and education throughout the past 5 years. For some of you that will be just one document, and for others it might require a lot of different documents, all depending on your education and employment history.

      The documents you provide must include your name, the company/or education body, and start and/or end dates.

      You can bring a selection of the following:

      – A letter from current employer confirming your employment. This must be on company headed paper, signed & dated
      and/or
      – Your first and last pay slip from all previous jobs in the five-year period
      and/or
      – Previous contract(s) of employment stating your start date, this must be backed up with Your final/most recent pay slip to confirm end date
      and/or
      – Proof of studies, certificates for each year of completed studies, or an official letter from education establishment confirming your attendance with start and leave date.
      and/or
      A five-year employment history statement, tax-statement from the Inland Revenue (Must state start and end dates).
      For any gaps over 28 days, a gap letter will need to be provided.

  • I am required to do a swimming test on the assessment day, could you please tell me more about this?

    • As part of the safety requirements for being cabin crew, you must complete a swim test. Sometimes a swim test are held on  assessment day. If so, you will be informed in advance.

      During your swimming assessment you are not allowed to use a life vest or a floating device.  Swimming will be any style with no time limit, and stopping and walking while you swim is not allowed. Our purpose is to see if candidates are capable of swimming and it is an EASA (European Aviation Safety Agency ) requirement for International carriers. You will need to pass a swimtest during your cabin course.

  • A campaign closed before the advertised deadline, why is this?

    • If a campaign is flooded with a high volume of applicants really quickly, we will have to pull down an advertisement quicker than expected. This does happen from time to time.

      Unfortunately, this means some people are not able to submit their applications in time. In these circumstances, we are simply not able to accept CVs via email once the campaign in the application system has been closed.

      Please ensure to register a profile though with osmaviation.com so that we may update you as soon as possible if we do open recruitment for your chosen position is advertised again.

  • If I am successful at the assessment I was invited to, can I move my result to my preferred location that I have also applied to?

    • Once you have committed to attending an assessment day, we will need to withdraw your application from other recruitment projects to which you may have applied.
      Please note, being successful for an assessment in one project does not automatically make you successful in another.
      If you are successful at an assessment day, it is not possible to hold your spot while you wait for a response from another campaign. As the competition for spaces is very high.
      If you are unsuccessful at your invited assessment, you will need to wait 12 months until reapplying for all positions with us.
      Make sure to inform us if you would like to withdraw from one project and only be considered for your preferred base or position.

  • I am booked onto an assessment day however I am now unable to attend, what do I do?

    • If your situation changes and you are no longer able to attend please contact as soon as possible via the email address provided in the invitation. If possible please also register your non-attendance on the invitation link as this makes it easier for us to invite you again.
      Short or no-notice of non-attendance to an assessment day can result in your application regrettably being withdrawn.

Training

  • How long is the training?  

    • The length of the training will depend on your previous experience and the airline you applied to.. Most airlines have 5-8 weeks for non- experienced cabin crew without a Cabin Crew Attestation. If you have experience and a Cabin Crew Attestation the training is often 3-5 weeks.

  • What is the training like?  

    • Training to be cabin crew can take anywhere up to 3 months to complete. It starts with classroom training of approximately 2- 6 weeks.
      The location and duration of classroom training depend on the airline and which courses you are required to attend. All courses consist of tests which you must pass to move onto the next step.

      Initial training is for candidates who do not hold an EASA attestation. This includes firefighting, a swim test, medical training, safety training and crew resource management (CRM) with a high focus on communication.  At the end of this training you will receive an EASA attestation. You will then go on to complete conversion training.

      Conversion training is for cabin crew who hold an EASA attestation and have flown within the last 5 years. This includes safety training relevant to the specific aircraft you will be working on. It includes a series of tests and Simulator training.

  • What happens after classroom training?  

    • The next step to be a cabin crew member is line training. This will be conducted onboard the aircraft, where you will get a chance to put into practice what you have learnt in the classroom, you will be buddied up with a Senior crew member who will assess your performance.

  • Can I fail the training? 

    • Yes, this is possible, you must meet the required safety requirements of the airline. There is a series of test throughout the training schedule that you must pass to go on to fly as cabin crew. You will receive a high standard of training and full support from well-trained instructors.

      If you fail any part of the training you will not be able to commence employment and will be required to re-apply in 12 months.

General FAQ's

  • What’s the difference between working short haul and long haul? 

    • With most short haul operations, you will go to work and be home the same day, occasionally you may have night stops. You would travel into work 4-5 times per week and can complete up to 5 return flights per day. The long-Haul lifestyle involves more time away from home, friends and family but gives you the opportunity to spend more time exploring your destinations. Trips can last anywhere between 3- 10 days and you will be given rest days in between duties.

      This is regulated by EASA (European Aviation Safety Authority) and these rules are strictly adhered to.

  • What are standbys?  

    • To ensure a smooth operation of flights, airlines require crew members to be on ‘standby’ in case they are needed to be called into work.

      You can either be required to perform standbys at the base or at home.

      The pay for these days will depend on your terms and conditions and the airline you work for.

  • Do I need to pay for my uniform?   

    • Airlines will provide you with the uniform you need.

      Sometimes you are required to pay some of the costs back or pay for extras. Some airlines do not charge you at all but you must return all items if you leave.

  • How much will I get paid? 

    • Salaries vary depending on the role and the airline. You will receive the structure of payment related to your position on the assessment day.

      You will receive a basic salary each month, along with additions, these can fluctuate each month depending how many duties you perform and how many overnight stays away from base, some operations also offer commission on onboard sales and paid standbys.